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@usbcable | |
The whole network right across the UK is damaged with nearly every customer reporting problems such as no signal, no ability to call, text or access Internet on the network. People are getting extremely angry at the lies and lack of information that three refuse to give out as to why the network is in such a state of jeopardy. Large numbers of customers have been reported to be leaving three as it is no longer considered a reliable network. |
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@crail | 20 December 14 |
its fine for me
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@usbcable | 20 December 14 |
It isn't for 99 percent of the country I can tell you. I've been reading the thousands of comments on twitter and Facebook from digusted angry customers
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@usbcable | 20 December 14 |
Go to downdetector.co.uk and see most of the UK has got problems
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@crail | 20 December 14 |
oh well. guess im lucky. it will be sorted soon im sure
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@usbcable | 20 December 14 |
Do you think? It's been on going for months
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@crail | 20 December 14 |
not for me it hasnt ![]() |
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@3mel | 21 December 14 |
I think you'll find there are thousands to be found who'll have the same to say for every network. I've had that type of service from o2 in London, and I've heard several people on this site say they were more than happy with threeuk...
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@usbcable | 21 December 14 |
I think a good compensation package is in order for every customer who suffered. Something like 60 to 120 pounds refund in cash for causing this much disruption
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@usbcable | 1 January 15 |
The new year is looking very bleak for three oh dear oh dear ![]() No signal, ability to text, call or use Internet. Appaling customer service. What a complete joke. |
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@sug4r | 1 January 15 |
its fine for meeeeeeeeee ![]() |
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@crail | 1 January 15 |
full signal all new years eve for me. quality service three, keep it up ![]() |
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@badvok | 1 January 15 |
apparently some giant hornets have chewed up some fibreoptic cable
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@usbcable | 1 January 15 |
I'm sure you must of had some network down time @crail ... Do you work for three by any chance? ![]() |
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@crail | 1 January 15 |
lol no, im serious. i was shocked as well.
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@usbcable | 4 January 15 |
Still no blood network. ![]() ![]() |
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@lakewolf | 7 January 15 |
awesome network here in ukraine ![]() ![]() |
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@bignblkm | 8 January 15 |
8 years with them.
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@usbcable | 11 January 15 |
Customers getting very p*ssed off with disgusting customer service and threes inability to get the network running again. If your on three contract you have the right to not pay your bill if you are not getting the service you expect.
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@lakewolf | 12 January 15 |
why have a bill ! when pay @ go has been around as long as mobile phones ![]() |
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@3mel | 13 January 15 |
@ usbcable - 11.01.15 - 12:42pm Customers getting very p*ssed off with disgusting customer service and threes inability to get the network running again. If your on three contract you have the right to not pay your bill if you are not getting the service you expect. if the whole network was down (like you seem to be intimating) it would headline news literally. I feel sorry for their customer service staff in India as they work from call scripts by the sound of it and don't have any direct experience of the service themselves. anything non standard leaves them struggling for what to say while someone is raging at them... I'd ask really nicely in store if they can try and get some answers for you as to whether your local area is down and is it being addressed. bare in mind that it's not part of their job. |
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